Pro Window Care is the owner and operator of prowindowcare.com (the “Site”), and as an internet-based business, respects and recognizes the importance of your privacy rights.
This policy explains how we collect, use, retain and disclose the personal information that you provide us through the Site or our affiliate websites, or through the course of our other business dealings with you.
In addition, please note that your personal information may be processed in the country in which it was collected, and in other countries including Canada and/or the United States, where laws regarding processing of personal information may be less stringent than other countries.
“Personal Information” for the purposes of privacy law is information about an identifiable individual, such as their name, address, telephone number and email address. Personal Information does not include aggregated information that is anonymous, such as the type of browser you are using, or other non-personally identifiable information.
What happens to your information?
If you are interested in subscribing to a Site newsletter, we will collect your name and email address.
There are other types of non-personally identifiable information that we may collect on the Site.
In addition, we may also collect search queries that are typed into the Site’s search engine and retain them in anonymous form.
How do we collect, use, protect and disclose your Personal Information?
The Site requires your consent to collect, use or disclose your Personal Information, subject to certain exceptions in law.
Collection: We typically collect your Personal Information when you subscribe to our newsletters or submit an inquiry through the “Contact” form on the Site. If you are one of our business partners, we may also obtain Personal Information about you from other sources, e.g., from your business partners or other individuals within your company, or third party representatives or government agencies.
On the Site: We may use your Personal Information to send you our monthly newsletters; to conduct or administer contests or other promotions in which you have participated; respond to inquiries that you make through the Site; to receive feedback and make improvements to the Site; and to maintain a database of client information. In accordance with applicable anti-spam laws, we will only use your Personal Information for marketing purposes with your prior consent. If you subscribed to one of the Site’s newsletters and no longer wish to receive it, you may unsubscribe at any time by following the “unsubscribe” instructions in our emails. If you have any questions or concerns about your unsubscribe request, you may contact us via email.
Protection: The Site has a number of policies and procedures in place to protect your Personal Information, including physical procedures such as locks; administrative procedures such as contractual obligations by our third parties who may manage your Personal Information; and technological safeguards including the use of passwords, secured servers, subscriptions with website monitoring and security firms, and firewalls. Only individuals who are involved in the administration of our operations have access to your Personal Information and they have been provided with the requisite training on our Privacy Policies. Despite our best efforts, Internet or wireless transmissions are never completely private or secure. In that respect, you hereby acknowledge and accept the potential risk of inadvertent disclosure due to any such disclosure beyond our reasonable control. In addition, please note some of our service providers may be located in countries where authorized government officials may lawfully be able to access your Personal Information without your knowledge or consent pursuant to the laws of such countries.
Privacy of Minors
The Site recognizes the importance of protecting the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. The Site is not intended for children under the age of majority in their province or territory of residence and we do not knowingly collect Personal Information from minors.
Questions or corrections
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us via email.